For any issues relating to returns, please contact us via e-mail quoting your order number.
The Consumer Contacts Regulations give you 14 calendar days from the day you receive your goods to cancel.
You are responsible for returning the item within 14 calendar days of cancelling and refunds must be paid within 14 calendar days after returning the goods.
You still have rights under the Consumer Rights Act for returning faulty goods bought online.
Below are the delivery services we offer to get your Universal Gold order straight to your door.
Getting your goods to you swiftly and safely is of utmost importance to us. That is why we entrust our deliveries to carefully selected couriers. It is also why we ask that your order be signed for.
We send all items out via Royal Mail Special Delivery in the UK, Tracked and Signed for to everywhere else. We also have the option to upgrade to courier delivery outside the UK, via DHL.
Standard Delivery - order now to be with you by the NEXT DAY*
* Order before 12pm (UK Only).